User Support Shandong Blackwood Environmental Materials Technology Co., Ltd.-Blackwood
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    User Support
    Shandong Kuroki commitments subject to the following conditions, from the date the product is sold (the actual receipt date) seven days no reason to return, quality issues within 15 days replacement, one year warranty, you can submit online order application or with Shandong Kuroki customer service center to handle return matters. You can submit online order application or dark wood with Shandong Service Center Contact for return matters:

    The following conditions shall not apply for Returns

    This website and any non-carrier sales channels to sell the goods;
    For over Paul goods (more than three packs warranty period of goods);
    Unauthorized repair, misuse, collision, neglect, abuse, into the liquid, accident, alteration, improper installation caused by product quality problems, or torn, altered labels, machine serial number, anti-counterfeiting;
    Product packaging, accessories, gifts, brochures incomplete, missing or altered invoices;
    Damage caused by force majeure;

    Product maintenance:

    3 months free maintenance.
    You can visit the dark side of the Shandong branch of wood products for maintenance.
    Shandong Kuroki service points, authorized service outlets are providing maintenance services.

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